• Moxa-ICS-G7828A-20GSFP-4XG-HV-HV-T-ManuAuto
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MOXA ICS-G7828A-20GSFP-4XG-HV-HV-T Rackmount Ethernet Switch

MOXA ICS-G7828A-20GSFP-4XG-HV-HV-T Rackmount Ethernet Switch
$31,796.00 CAD
$31,796.00 CAD
Special Offer Out of Stock
Shipping calculated at checkout.

Features and Benefits

  • 24 Gigabit Ethernet ports plus up to 4 10G Ethernet ports
  • Up to 28 optical fiber connections (SFP slots)
  • Fanless, -40 to 75°C operating temperature range (T models)
  • Turbo Ring and Turbo Chain (recovery time < 20 ms @ 250 switches), and STP/RSTP/MSTP for network redundancy
  • Isolated redundant power inputs with universal 110/220 VAC power supply range
  • Supports MXstudio for easy, visualized industrial network management
  • V-ON™ ensures millisecond-level multicast data and video network recovery

Shipping policy

To ensure a smooth shipping process, please take note of the following guidelines.

Order Cut-off Times

For in-stock items eligible for same-day shipping, please submit your order before 1:00 PM Eastern Time (ET), Monday through Friday. This allows sufficient time for order processing before our daily FedEx pickup, which typically occurs between 3:00 - 4:00 PM.

Important Information

Please be aware that business days commence once the product has been dispatched from our warehouse.

Our shipping operations run Monday through Friday, excluding New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day.


Service Delivery Time Best For
FedEx First Overnight Next business day by 10:00 a.m. (major metro areas) Time-critical shipments
FedEx Priority Overnight Next business day, morning Urgent business shipments
FedEx Standard Overnight Next business day by end of day Overnight at a lower cost
FedEx 2Day 2 business days Fast, less urgent deliveries
FedEx Economy 1–3 business days (Canada) Cost-effective express shipping
FedEx Ground 1–7 business days within Canada Lowest-cost domestic shipping
FedEx International Priority 1–3 business days worldwide Fast international delivery
FedEx International Economy 2–5 business days Lower-cost international shipping
FedEx International Ground 2–7 business days (Canada–U.S.) Economical cross-border shipments
FedEx Freight Services 1–5+ business days Pallets and large/heavy shipments

 

Delivery times are estimates only. Manufacturers Automation Inc. is not liable for delays caused by carriers, customs, weather, or circumstances beyond our reasonable control.

Partial Shipments and Backorders

If an item is temporarily out of stock but available for backorder, you will see a message indicating its availability. If you require estimated lead times, click 'Request Lead Time?' and complete the online form.

When practical, Manufacturers Automation Inc. may ship available items separately to reduce delivery time.

Shipment Costs

The displayed shipping costs will be prepaid and added to your invoice. If material is excessively heavy or oversized, a representative will contact you before shipment regarding any additional freight charges.

When shipping costs cannot be determined at checkout, freight charges will be calculated based on package weight, dimensions, destination, and selected carrier service using published carrier rates.

Order Tracking

Shipment confirmation and tracking information will be provided when available. Tracking may require several hours to become active after shipment.

International Shipments

International shipments may be subject to customs clearance, duties, taxes, brokerage fees, and local import regulations. Unless otherwise agreed in writing, these charges are the customer's responsibility. Commercial invoices and export documentation will be supplied where required.

Shipping Restrictions

Certain products may be subject to export control regulations or manufacturer restrictions. Manufacturers Automation Inc. reserves the right to decline or delay shipments where required by applicable laws or manufacturer policies.

Damaged or Missing Shipments

Customers should inspect shipments immediately upon delivery. Visible damage should be reported to the carrier and to Manufacturers Automation Inc. within 48 hours. Please retain all packaging materials until the claim has been resolved.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be re-shipped due to an incorrect or incomplete shipping address.

Changing or Cancelling an Order

If you need to make changes or cancel an order, please contact your local sales representative as soon as possible. Orders already in processing or shipped may not be eligible for modification or cancellation.

Force Majeure

Manufacturers Automation Inc. shall not be liable for delays caused by events beyond its reasonable control, including natural disasters, transportation disruptions, customs delays, labor disputes, pandemics, governmental actions, or other force majeure events.

Contact Us

For shipping-related questions, please contact your local sales representative or email sales@manuauto.com.

Refund policy

Do you have extra items, received the wrong product, or no longer require an item? Our return process is designed to make returns as simple as possible.

To request a return or repair, please fill out the RMA Form.

Return Authorization (RMA)

Before returning any product, customers must obtain written Return Merchandise Authorization (RMA) from Manufacturers Automation Inc. Return requests can be submitted using our online return request form. Returns requested more than 90 days after shipment will not be accepted.

General Return Conditions

All returned items are subject to inspection. Products must be unused, in new condition, in the original manufacturer's packaging, complete with all accessories, labels, manuals, and documentation, and suitable for resale. Credit will be issued after inspection and approval.

Any shortages, incorrect items, or damage must be reported within 48 hours of delivery.

1. Return of Stock Products

  • No restocking fee for returns within 30 days of shipment.
  • Returns requested 31 to 90 days after shipment are subject to a 20% restocking fee.
  • Returns requested after 90 days require ManuAuto review and approval and may be subject to additional conditions or be declined.
  • Cut materials (including wire, conduit, cable cut lengths, and similar products) are non-returnable.

2. Special Order, Non-Stock & Discontinued Products

Products that are special order, non-stock, custom-configured, or discontinued are subject to the manufacturer's return policy. Manufacturer approval may be required. Additional handling, freight, or restocking charges may apply. Some products may be non-returnable.

3. Warranty Claims & Faulty Products

The customer must provide a brief description of the equipment malfunction. Warranty claims are processed according to the manufacturer's warranty terms. Depending on the manufacturer's decision, products may be repaired, replaced, or credited. Refunds are not guaranteed where repair or replacement is available. For automation products, returns will not be accepted if the manufacturer's seal or tamper-evident label has been broken.

Non-Returnable Products

Generally non-returnable items include software licenses, custom-built products, hazardous materials where applicable, opened consumables, products showing signs of installation, misuse, abuse, modification, or physical damage, unless covered by an approved warranty claim.

Return Shipping

Unless the return results from our shipping error or an approved defective product, customers are responsible for return freight charges. Original outbound shipping charges are non-refundable.

Inspection & Credit Processing

All returns are inspected upon receipt. If approved, refunds will be issued to the original payment method, or a credit will be applied to the customer's account within 10 business days of inspection. Applicable restocking, freight, or manufacturer charges may be deducted.

Marketplace orders are subject to the return and refund policy of the applicable marketplace platform.

Contact

For assistance with returns or warranty claims, please contact your local sales representative or email returns@manuauto.com before shipping any product back to Manufacturers Automation Inc.

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Description

Data sheet

Specification

Ethernet Interface
10/100/1000BaseT(X) Ports (RJ45 connector): ICS-G7828A-4XG-HV-HV-T: 20, ICS-G7828A-8GSFP-4XG-HV-HV-T: 12
100/1000BaseSFP Ports: ICS-G7828A-8GSFP-4XG-HV-HV-T: 8, ICS-G7828A-20GSFP-4XG-HV-HV-T: 20
10GbE SFP+ Slots: 4
Combo Ports (10/100/1000BaseT(X) or 100/1000BaseSFP+): 4

Standards:
IEEE 802.1D-2004 for Spanning Tree Protocol, IEEE 802.1p for Class of Service, IEEE 802.1Q for VLAN Tagging, IEEE 802.1s for Multiple Spanning Tree Protocol, IEEE 802.1w for Rapid Spanning Tree Protocol, IEEE 802.1X for authentication, IEEE 802.3 for 10BaseT, IEEE 802.3ab for 1000BaseT(X), IEEE 802.3ad for Port Trunk with LACP, IEEE 802.3ae for 10 Gigabit Ethernet, IEEE 802.3u for 100BaseT(X) and 100BaseFX, IEEE 802.3x for flow control, IEEE 802.3z for 1000BaseSX/LX/LHX/ZX

Ethernet Software Features:
Management:
ARP, Back Pressure Flow Control, BOOTP, DDM, DHCP Option 66/67/82, DHCP Server/Client, Flow control, IPv4, LLDP, Port Mirror, RARP, RMON, SCP, SMTP, SNMP Inform, SNMPv1/v2c/v3, Syslog, Telnet, TFTP

Filter:
802.1Q, BPDU Filter, BPDU Guard, GMRP, GVRP, IGMP v1/v2/v3, QinQ VLAN

Multicast Routing:
DVMRP, PIM-DM, PIM-SM, PIM-SSM

Redundancy Protocols:
Link Aggregation, MRP, MSTP, RSTP, Turbo Chain, Turbo Ring v1/v2, V-ON

Routing Redundancy:
VRRP

Security:
Access control list, Broadcast storm protection, HTTPS/SSL, MAB authentication, Sticky MAC, NTP authentication, Port Lock, RADIUS, SSH, TACACS+

Time Management:
NTP Server/Client, SNTP

Unicast Routing:
OSPF, RIPV1/V2, Static Route

Industrial Protocols:
EtherNet/IP, Modbus TCP, PROFINET

MIB:
Bridge MIB, Ethernet-like MIB, MIB-II, P-BRIDGE MIB, Q-BRIDGE MIB, RMON MIB Groups 1, 2, 3, 9, RSTP MIB

Switch Properties
DRAM: 128 MB
Flash: 16 MB
IGMP Groups: 4096
Jumbo Frame Size: 9.6 KB
MAC Table Size: 16 K
Max. No. of VLANs: 256
Packet Buffer Size: 12 Mbits
VLAN ID Range: VID 1 to 4094
Priority Queues: 8

USB Interface
Storage Port: USB Type A

Serial Interface
Console Port: USB-serial console (Type B connector)

Input/Output Interface
Alarm Contact Channels: Relay output with current carrying capacity of 2 A @ 30 VDC
Digital Inputs: +13 to +30 V for state 1, -30 to +1 V for state 0, Max. input current: 8 mA

Power Parameters
Input Voltage: 100 to 240 VAC, Redundant dual inputs
Operating Voltage: 85 to 264 VAC
Input Current: Max. 1.08 A @ 110 VAC, Max. 0.7 A @ 220 VAC
Power Consumption: Max. 66.41 W @ 110 VAC, Max. 67.96 W @ 220 VAC
Overload Current Protection: Supported
Reverse Polarity Protection: Supported

Physical Characteristics
IP Rating: IP30
Dimensions: 440 x 44 x 386.9 mm (17.32 x 1.73 x 15.23 in)
Weight: 6470 g (14.26 lb)
Installation: Rack mounting

Environmental Limits
Operating Temperature: -40 to 75°C (-40 to 167°F)
Storage Temperature (package included): -40 to 85°C (-40 to 185°F)
Ambient Relative Humidity: 5 to 95% (non-condensing)

Standards and Certifications
Safety
UL 61010-2-201, EN 61010-2-201, UL 62368-1, IEC 62368-1

EMC: EN 55032/35, EN 61000-6-2/-6-4

EMI: CISPR 32, FCC Part 15B Class A

EMS: IEC 61000-4-2 ESD: Contact: 6 kV; Air: 8 kV, IEC 61000-4-3 RS: 80 MHz to 1 GHz: 20 V/m, IEC 61000-4-4 EFT: Power: 2 kV; Signal: 1 kV, IEC 61000-4-5 Surge: Power: 2 kV; Signal: 1 kV, IEC 61000-4-6 CS: 10 V, IEC 61000-4-8 PFMF

Railway: EN 50121-4

Traffic Control: NEMA TS2

Freefall: IEC 60068-2-32

Shock: IEC 60068-2-27

Vibration: IEC 60068-2-6

MTBF: ICS-G7828A-4XG-HV-HV-T: 574,249 hrs, ICS-G7828A-8GSFP-4XG-HV-HV-T: 539,574 hrs, ICS-G7828A-20GSFP-4XG-HV-HV-T: 561,034 hrs

Standards: Telcordia (Bellcore), GB

Warranty: Warranty Period: 5 years