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MOXA EDR-G9010-VPN-2MGSFP-HV Industrial Secure Router

MOXA EDR-G9010-VPN-2MGSFP-HV Industrial Secure Router
Regular price $4,669.00 CAD
Regular price Sale price $4,669.00 CAD
Special Offer Out of Stock
Shipping calculated at checkout.

Features and Benefits

  • 8 x 10/100/1000BaseT(X) Ports (RJ45 connector)
  • 2 x 1000/2500BaseSFP Ports
  • Metal body design
  • DIN-Rail and Wall mounting
  • 12 to 48 VDC Redundant dual power inputs
  • -10 to 60°C operating temperature

Shipping policy

To ensure a smooth shipping process, please take note of the following guidelines.

Order Cut-off Times

For in-stock items eligible for same-day shipping, please submit your order before 1:00 PM Eastern Time (ET), Monday through Friday. This allows sufficient time for order processing before our daily FedEx pickup, which typically occurs between 3:00 - 4:00 PM.

Important Information

Please be aware that business days commence once the product has been dispatched from our warehouse.

Our shipping operations run Monday through Friday, excluding New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day.


Service Delivery Time Best For
FedEx First Overnight Next business day by 10:00 a.m. (major metro areas) Time-critical shipments
FedEx Priority Overnight Next business day, morning Urgent business shipments
FedEx Standard Overnight Next business day by end of day Overnight at a lower cost
FedEx 2Day 2 business days Fast, less urgent deliveries
FedEx Economy 1–3 business days (Canada) Cost-effective express shipping
FedEx Ground 1–7 business days within Canada Lowest-cost domestic shipping
FedEx International Priority 1–3 business days worldwide Fast international delivery
FedEx International Economy 2–5 business days Lower-cost international shipping
FedEx International Ground 2–7 business days (Canada–U.S.) Economical cross-border shipments
FedEx Freight Services 1–5+ business days Pallets and large/heavy shipments

 

Delivery times are estimates only. Manufacturers Automation Inc. is not liable for delays caused by carriers, customs, weather, or circumstances beyond our reasonable control.

Partial Shipments and Backorders

If an item is temporarily out of stock but available for backorder, you will see a message indicating its availability. If you require estimated lead times, click 'Request Lead Time?' and complete the online form.

When practical, Manufacturers Automation Inc. may ship available items separately to reduce delivery time.

Shipment Costs

The displayed shipping costs will be prepaid and added to your invoice. If material is excessively heavy or oversized, a representative will contact you before shipment regarding any additional freight charges.

When shipping costs cannot be determined at checkout, freight charges will be calculated based on package weight, dimensions, destination, and selected carrier service using published carrier rates.

Order Tracking

Shipment confirmation and tracking information will be provided when available. Tracking may require several hours to become active after shipment.

International Shipments

International shipments may be subject to customs clearance, duties, taxes, brokerage fees, and local import regulations. Unless otherwise agreed in writing, these charges are the customer's responsibility. Commercial invoices and export documentation will be supplied where required.

Shipping Restrictions

Certain products may be subject to export control regulations or manufacturer restrictions. Manufacturers Automation Inc. reserves the right to decline or delay shipments where required by applicable laws or manufacturer policies.

Damaged or Missing Shipments

Customers should inspect shipments immediately upon delivery. Visible damage should be reported to the carrier and to Manufacturers Automation Inc. within 48 hours. Please retain all packaging materials until the claim has been resolved.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be re-shipped due to an incorrect or incomplete shipping address.

Changing or Cancelling an Order

If you need to make changes or cancel an order, please contact your local sales representative as soon as possible. Orders already in processing or shipped may not be eligible for modification or cancellation.

Force Majeure

Manufacturers Automation Inc. shall not be liable for delays caused by events beyond its reasonable control, including natural disasters, transportation disruptions, customs delays, labor disputes, pandemics, governmental actions, or other force majeure events.

Contact Us

For shipping-related questions, please contact your local sales representative or email sales@manuauto.com.

Refund policy

Do you have extra items, received the wrong product, or no longer require an item? Our return process is designed to make returns as simple as possible.

To request a return or repair, please fill out the RMA Form.

Return Authorization (RMA)

Before returning any product, customers must obtain written Return Merchandise Authorization (RMA) from Manufacturers Automation Inc. Return requests can be submitted using our online return request form. Returns requested more than 90 days after shipment will not be accepted.

General Return Conditions

All returned items are subject to inspection. Products must be unused, in new condition, in the original manufacturer's packaging, complete with all accessories, labels, manuals, and documentation, and suitable for resale. Credit will be issued after inspection and approval.

Any shortages, incorrect items, or damage must be reported within 48 hours of delivery.

1. Return of Stock Products

  • No restocking fee for returns within 30 days of shipment.
  • Returns requested 31 to 90 days after shipment are subject to a 20% restocking fee.
  • Returns requested after 90 days require ManuAuto review and approval and may be subject to additional conditions or be declined.
  • Cut materials (including wire, conduit, cable cut lengths, and similar products) are non-returnable.

2. Special Order, Non-Stock & Discontinued Products

Products that are special order, non-stock, custom-configured, or discontinued are subject to the manufacturer's return policy. Manufacturer approval may be required. Additional handling, freight, or restocking charges may apply. Some products may be non-returnable.

3. Warranty Claims & Faulty Products

The customer must provide a brief description of the equipment malfunction. Warranty claims are processed according to the manufacturer's warranty terms. Depending on the manufacturer's decision, products may be repaired, replaced, or credited. Refunds are not guaranteed where repair or replacement is available. For automation products, returns will not be accepted if the manufacturer's seal or tamper-evident label has been broken.

Non-Returnable Products

Generally non-returnable items include software licenses, custom-built products, hazardous materials where applicable, opened consumables, products showing signs of installation, misuse, abuse, modification, or physical damage, unless covered by an approved warranty claim.

Return Shipping

Unless the return results from our shipping error or an approved defective product, customers are responsible for return freight charges. Original outbound shipping charges are non-refundable.

Inspection & Credit Processing

All returns are inspected upon receipt. If approved, refunds will be issued to the original payment method, or a credit will be applied to the customer's account within 10 business days of inspection. Applicable restocking, freight, or manufacturer charges may be deducted.

Marketplace orders are subject to the return and refund policy of the applicable marketplace platform.

Contact

For assistance with returns or warranty claims, please contact your local sales representative or email returns@manuauto.com before shipping any product back to Manufacturers Automation Inc.

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Description

Specification

Input/Output Interface
Alarm Contact Channels: Resistive load: 1 A @ 24 VDC
Buttons: Reset button

Digital Input Channels
+13 to +30 V: State 1
-30 to +3 V: State 0
Max. input current: 8 mA

Ethernet Interface
10/100/1000BaseT(X) Ports (RJ45 connector): 8
1000/2500BaseSFP Ports: 2

Standards
IEEE 802.1Q: VLAN Tagging
IEEE 802.3: 10BaseT
IEEE 802.3ab: 1000BaseT(X)
Static Port Trunk: Yes
IEEE 802.3u: 100BaseT(X)
IEEE 802.3x: Flow control
IEEE 802.3z: 1000BaseSX/LX/LHX/ZX
IEEE 802.1X: Authentication

DMZ
User-configurable: DMZ ports

Ethernet Software Features
Broadcast Forwarding: IP directed broadcast, broadcast forwarding
Management: Back Pressure Flow Control, DDNS, DHCP Server/Client, Web Console (HTTP/HTTPS), LLDP, QoS/CoS/ToS, SNMPv1/v2c/v3, Telnet, TFTP, HTTPS, SSH
Redundancy Protocols: RSTP, STP, Turbo Ring v2, Turbo Chain
Routing Throughput: Max. 350K packets per second / 2 Gbps (based on RFC 2544)
Routing Table: Max. 4K routing rules
Concurrent Connections: Max. 400K (based on RFC 3511)
Connections Per Second: Max. 20K (based on RFC 3511)
Routing Redundancy: VRRP
Security: Secure Boot, IPsec, L2TP (server), RADIUS, Trust access control, TACACS+, SCP, SFTP, NTP authentication, Syslog Authentication
Time Management: NTP Server/Client, SNTP
Unicast Routing: OSPF, RIPV1/V2, Static Route
Multicast Routing: Static Route
Filter: IGMP v1/v2/v3

Switch Properties
VLAN ID Range: VID 1 to 4094
IGMP Groups: 256
Max. No. of VLANs: 32

LED Interface
LED Indicators: PWR1, PWR2, STATE, MSTR/H.TC, CPLR/T.TC, VRRP/HA, VPN, USB

DoS and DDoS Protection
Technology: ARP-Flood, FIN Scan, ICMP Flood, TCP Sessions Without SYN, NMAP-ID Scan, NMAP-Xmas Scan, Null Scan, SYN/FIN Scan, SYN/RST Scan, SYN-Flood, Xmas Scan

Firewall
Filter: DDoS, Ethernet protocols, ICMP, IP address, MAC address, Ports
Stateful Inspection: Router firewall, Transparent (bridge) firewall
Deep Packet Inspection: DNP3, EtherNet/IP, IEC 60870-5-104, IEC 61850 MMS, MELSEC, Modbus TCP, Modbus UDP, Omron FINS, OPC UA, Siemens S7 Comm., Siemens S7 Comm. Plus. Additional protocols will be supported through future firmware updates.

Intrusion Prevention System
Requires: Additional license
Throughput: Firewall: Max. 350K packets per second / 2 Gbps (based on RFC 2544)
IPS: Max. 200K packets per second / 2 Gbps (based on RFC 2544)

IPsec VPN
Authentication: MD5 and SHA (SHA-512), RSA (key size: 1024-bit, 2048-bit), X.509 v3 certificate
Concurrent VPN Tunnels: Max. 250 IPsec VPN tunnels
Encryption: DES, 3DES, AES-128, AES-192, AES-256, AES-256-GCM
Protocols: IPsec, L2TP (server), PPTP (client)
Throughput: Conditions: AES-256, SHA-256, Max. 100K packets per second / 800 Mbps (based on RFC 2544)

NAT
Features: 1-to-1, N-to-1, NAT loopback, Port forwarding

Real-Time Firewall / VPN Event Log
Event Type: Firewall event, VPN event
Media: Local storage, SNMP Trap, Syslog server

Serial Interface
Console Port: RS-232 (TxD, RxD, GND), 3-pin (115200, n, 8, 1)
Connector: USB Type-C

Power Parameters
Connection: Removable terminal block
Input Voltage: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: 12/24/48 VDC, redundant dual inputs (DNV-certified for 24 VDC)
EDR-G9010-VPN-2MGSFP-HV(-T) models: 120/240 VDC/VAC, redundant dual inputs
Operating Voltage: non-HV(-T) models: 9.6 to 60 VDC, -HV(-T) models: 88 to 300 VDC, 90 to 264 VAC
Input Current: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: 1.51 A @ 12 VDC, 0.70 A @ 24 VDC, 0.35 A @ 48 VDC
EDR-G9010-VPN-2MGSFP-HV(-T) models: 0.28 A @ 120 VAC, 0.18 A @ 240 VAC, 0.15 A @ 120 VDC, 0.08 A @ 240 VDC
Reverse Polarity Protection: Supported

Physical Characteristics
Housing: Metal
IP Rating: IP40
Dimensions: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: 58 x 135 x 105 mm (2.28 x 5.31 x 4.13 in)
EDR-G9010-VPN-2MGSFP-HV(-T) models: 64 x 135 x 105 mm (2.52 x 5.31 x 4.13 in)
Weight: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: 1030 g (2.27 lb)
EDR-G9010-VPN-2MGSFP-HV(-T) models: 1150 g (2.54 lb)
Installation: DIN-rail mounting (DNV-certified), Wall mounting (with optional kit)
Protection: -CT models: PCB conformal coating

Environmental Limits
Operating Temperature: Standard models: -10 to 60°C (14 to 140°F), Wide temp. models: -40 to 75°C (-40 to 167°F), EDR-G9010-VPN-2MGSFP(-T, -CT-, CT-T) models: DNV-certified for -25 to 70°C (-13 to 158°F)
Storage Temperature (package included): -40 to 85°C (-40 to 185°F)
Ambient Relative Humidity: 5 to 95% (non-condensing)

Standards and Certifications
Safety: IEC 62368-1, UL 62368-1, IEC 60950-1, UL 60950-1
EMC: EN 55032/35
EMI: CISPR 32, FCC Part 15B Class A
EMS: IEC 61000-4-2 ESD: Contact: 8 kV; Air: 15 kV, IEC 61000-4-3 RS: 80 MHz to 1 GHz: 20 V/m, IEC 61000-4-4 EFT: Power: 4 kV; Signal: 4 kV, IEC 61000-4-5 Surge: Power: 2 kV; Signal: 4 kV, IEC 61000-4-6 CS: 10 V, IEC 61000-4-8 PFMF
Industrial Cybersecurity: IEC 62443-4-1, IEC 62443-4-2
Railway: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: EN 50121-4
Traffic Control: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: NEMA TS2
Maritime: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: DNV, DNV IEC 61162-460 Edition 3.0, DNV security profile 2, IACS UR E27 Rev.1, IEC 60945
Power Substation: IEEE 1613, IEC 61850-3 Edition 2.0
Hazardous Locations: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: ATEX, Class I Division 2
Shock: IEC 60068-2-27
Freefall: IEC 60068-2-32
Vibration: IEC 60068-2-6

MTBF
Time: EDR-G9010-VPN-2MGSFP(-T, -CT, -CT-T) models: 1,080,807 hrs
EDR-G9010-VPN-2MGSFP-HV(-T) models: 509,714 hrs
Standards: Telcordia (Bellcore), GB

Warranty
Warranty Period: 5 years